Teledentistry And Online Dentist Visit FAQs

Teledentistry is a simple, easy way to get dental care, without having to visit a dental office!

Instead, you can connect with a licensed dentist online through a video call, messaging or a quick virtual exam.

It’s designed for real life. A lot of people put off going to the dentist because they are nervous, busy, scared it will hurt or cost a lot of money. Or they might not know if they are dealing with something that requires a dental visit! Teledentistry gives you an easy first step so that you can talk to a dentist, ask questions and figure out what to do next. All without leaving your home!

Platforms like TWO Gold make possible by connecting you with licensed dentists who are available either on-demand or by appointment. So whether you need quick reassurance or a plan of action, you can get answers fast!

A virtual dentist visit is very easy! TWO Gold is designed to make the process quick and user-friendly, even if you’ve never done a telehealth visit before.
In general, the process looks something like this:

- You schedule a consultation or request an on-demand appointment
- You connect with a dentist through a secure video platform
- You explain your symptoms and show the dentist your teeth if needed
- The dentist evaluates the issue and recommends next steps

During the visit, the dentist may ask questions about your pain, your dental history, and how long the issue has been happening.

In many cases, you may also show the area of concern using your phone or webcam.

One of the biggest advantages of teledentistry is how quickly you can get answers!

With platforms like TWO Gold, you can often connect with a dentist pretty quickly, sometimes within minutes, depending on availability. You can also choose to schedule a time that works best for you if that’s easier.

Either way, it’s typically much faster (and a lot less frustrating) than trying to squeeze in a last-minute dental appointment when something suddenly pops up.

Getting started is as simple as using any other app on your phone!

You just download the TWO Gold app from the Apple Store or Google Play and sign up. From there, you can see which licensed Georgia dentists are online and start your virtual dental visit!.

The platform was founded in 2022 by Dr. Stacey McDowell, a former U.S. Navy Dental Officer who wanted to make it easier for people to overcome anxiety and distance to get the care they deserve.

Most online dental consultations last between 10 and 20 minutes.

That’s usually enough time for the dentist to review your symptoms, examine the problem area through video or photos, and explain the next steps.

If the issue requires in-person treatment, the dentist may help coordinate follow-up care or provide recommendations for local offices.

Teledentistry is amazing, but it has its limits.

If you’re bleeding uncontrollably, if you’ve had a tooth knocked out completely, or if you have swelling that’s making it hard to breathe or swallow, you need to go to an emergency room or a physical dentist immediately.

Also, you obviously can’t get a cleaning, a filling, or an extraction done over the internet.

Use the virtual visit for the "what," "why," and "how," but keep the physical office for the actual "fix."

In a lot of cases, yes. A dentist can often identify or strongly suspect the cause of a problem during a virtual consultation.

While a dentist can’t reach through the screen to physically poke at a cavity or take an X-ray, they can see a surprising amount through a high-def camera. With a good camera and the right questions, they’re trained to spot things like swelling, redness, visible damage or signs of infection.

They might not give you a 100% definitive "yes, you need a root canal" every single time, but it’s more than enough to point you in the right direction. They can tell if something looks minor, if it needs attention soon, or if it is something you shouldn’t wait on.

It’s really the perfect first step for that “Ok, should I be worried about this?” without having to wait for, or commit to an in-office visit right away.

Teledentistry works well for a wide range of dental concerns, especially early evaluations and urgent questions. Common issues evaluated through virtual visits include:

- Tooth pain or sensitivity
- Swelling or gum irritation
- Possible infections
- Broken or chipped teeth
- Lost crowns or fillings

Questions about dental treatment
These consultations often help determine the urgency of the situation and guide patients toward the right care.

Dentists rely on a combination of questions and visual clues to understand the source of tooth pain. They may ask things like:

- When did the pain start?
- Does it hurt more when chewing?
- Is the pain constant or intermittent?
- Do hot or cold drinks trigger the pain?

These answers help narrow down possible causes such as cavities, cracks, infections, or gum problems.
The dentist may also ask you to gently press on the tooth or show the area on camera. While this isn’t as detailed as an in-office exam, it often provides enough information to guide the next step.

You absolutely can,and honestly, it’s one of the smartest first steps you can take, especially if it’s after hours or you’re in a lot of pain.

Severe tooth pain is your body’s way of waving a big red flag that something isn’t right. Sometimes it’s something simple, but other times it can be a sign of an infection or issue that needs attention sooner rather than later.
A virtual dentist can help you quickly figure out what’s going on and what to do next. They can guide you on how to manage the pain in the moment, let you know how serious it sounds, and help you decide how quickly you need in-person care.

When you’re hurting, the worst part is not knowing. This gives you real answers, real fast. Don’t be stuck guessing or waiting it out!

Yes, and this is actually one of the most common reasons people use the TWO Gold teledentistry app!
If you’re dealing with something like swelling, throbbing pain, redness of your gums, or even a weird or bad taste in your mouth, those can all be signs of an infection. A virtual dentist can talk with you about your symptoms, take a look and help you figure out what is going on.

In many cases, the dentist may be able to prescribe antibiotics to get the infection under control while you schedule in-person treatment. Just as important, they’ll let you know what warning signs to watch for so you don’t wait too long if things start to get worse.

Infections aren’t something you want to ignore, but the good news is, you don’t have to sit around wondering. TWO Gold teledentistry makes it easy to get answers quickly and take that first step toward feeling better!

First off, don't panic! If a tooth snaps, a virtual visit is a great way to show the dentist the extent of the damage right away.

They can tell you if the pulp is exposed or if it’s just a minor chip that can wait a few days.

They’ll also give you instructions on how to protect the tooth in the meantime, like using dental wax or staying away from crunchy foods.

Sometimes the damage is minor and can wait for a regular appointment. Other times, the dentist may advise you to come in sooner for treatment.

Yes, this is another situation where virtual dental visits can be really helpful.

Losing a crown or filling isn’t always painful, but it does leave the tooth exposed and vulnerable. During a virtual consultation, a dentist can evaluate the tooth and give you instructions on protecting it until you can get to an office.

They might suggest a short-term solution to keep the tooth safe, and the dentist can also explain how quickly you should schedule an in-person repair.

Depending on the problem you are consulting the TWO Gold teledentist about, you may need to send photos of your teeth.

While video is great, a still photo often has better focus and lighting. The dentist might ask you to take a few "mouth selfies" from different angles - maybe using a spoon to pull back your cheek so they can see the back molars.

It feels a little silly doing it, but those photos are incredibly helpful for them to see fine details like small cracks or gum recession that might be blurry on a moving video feed.

TWO Gold is a teledentistry application that connects patients directly with licensed dentists in Georgia via secure video calls for consultations, triage, and prescriptions.

With TWO Gold, it’s simple-$50 per visit.

There are no add-ons, no surprise charges, and no confusing pricing. You know exactly what you’re paying before you even start.

When you compare that to the cost (and hassle) of an in-person visit- gas, time off work, waiting rooms- it’s a pretty easy decision for a lot of people who just want quick answers and a clear next step.

Most insurance plans have caught up with the times and do cover these visits!

Since the global shift a few years ago, insurers realized that teledentistry actually saves them money by preventing minor issues from becoming expensive emergencies.

You should definitely double-check your specific plan, but there's a very good chance you’re covered.

TWO Gold cannot file your insurance for you, but you can print out your receipt from your visit and contact your insurance company to find out if reimbursement is possible.

Yes, they often can! This is one of the biggest perks of using the TWO Gold teledentistry app.

If the dentist sees signs of a bacterial infection that needs immediate attention, they can send a prescription straight to your local pharmacy.

This helps get the healing process started before you even step foot in a physical office.

Just remember that antibiotics only kill the bacteria; they don't fix the problem with your tooth, so you’ll still need a follow-up visit to handle the actual cause. Just taking antibiotics without solving the problem can make things much worse in the long run, and can be dangerous.